Stephen Covey’s book Smart Trust: Creating Prosperity, Energy, and Joy in a Low-Trust World discusses how people and organizations build, develop and practice trust in all professional and business relations. The idea is that smart leaders understand how to build rapport with others and have better personal and professional relationships as a result. Trusting people is at the core of all human relationships, and many people confuse trusting someone with merely liking the person (although the two concepts are interrelated). By using Smart Trust principles, a person can minimize risk, maximize opportunities and hopefully find a new avenue to prosperity, energy and joy in their life and professional career.
The book features nine chapters that describe the actions of trust, the paradox and promise of trust and how to create more trust in one’s life. There are five basic actions to complete to lead to smarter trusting of others. They are: making a choice to believe in trust, looking inward into self to develop trust worthiness, remaining optimistic and finding others’ instincts out, following through with promises to others (which makes us more trustworthy as well), and beginning a cycle of extending trust to others to see if it can multiply and be returned wholeheartedly to you.
The chapters include real life company examples and challenges relating to building trusting professional relationships, and include questions to consider at the end of the chapters. The chapter I appreciated the most had to do with assuming positive intent in others which is not the most natural inclination in today’s world. I suppose declaring my intent negates operating with hidden agendas when working with others, and if I change my attitude I can possibly change others’ attitudes towards me professionally and personally as well. I may be a better role model for others in that way, and it is not a bad goal to try to accomplish especially in the workplace (and can apply this concept at home as well). This book is recommended for anyone in corporate America who is interested in tools to gain more connections and will be valuable for entrepreneurs or business owners interested in growing a business in new markets
After a decade of working in several NYC law departments and teaching, Poppy decided she enjoyed writing full-time. She currently works as a freelance writing consultant, and lives with her husband and sons on the East Coast.
Review copy was provided free of any obligation by Simon & Schuster. No monetary or any other form of compensation was received.